PRIVACY & PROTECTION POLICY

Privacy and Cookies Policy

Introduction

At BTS Consult and Coach, we are committed to protecting the privacy and security of our website visitors and clients. This Privacy and Cookies Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your data is protected

Information We Collect:

Personal Information: We may collect personal information such as your name, email address, and phone number when you voluntarily provide it to us through forms, email correspondence, or other direct contacts from you.
Cookies and Usage Data: Our website uses cookies to collect data about your visit, such as your IP address, browser type, time spent on our site, and the pages you accessed. This information is used to improve our website’s performance and your browsing experience.

How We Use Your Information:

To provide and improve our services to you.
To communicate with you about our services or support requests.
To enhance our website and tailor it to user preferences.
For internal analytics and market research.
To comply with legal obligations.

Cookies Policy:

What are Cookies: Cookies are small text files stored on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to the owners of the site.

Types of Cookies We Use:

Essential Cookies:
Necessary for the operation of our website, enabling basic functions like page navigation.
Analytical/Performance Cookies: Allow us to recognize and count visitors, seeing how visitors move around our website.
Functionality Cookies: Used to recognize you when you return to our website, enabling personalization of content.
Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

Managing Cookies: Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing this vary from browser to browser and from version to version.

Data Security:

We implement a variety of security measures to maintain the safety of your personal information. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights:

You have the right to access, correct, or delete your personal data that we hold. You also have the right to restrict or object to certain processing of your data. To exercise these rights, please contact us.

Changes to Our Privacy Policy:

We may update this policy from time to time by publishing a new version on our website. You are advised to review this page periodically for any changes.

Contact Us:

If you have any questions about this Privacy and Cookies Policy, please contact us at pb@btscc.co.uk